• Do you have a family or group plan?

  We do have a group account designed for classroom settings. You must buy a minimum of ten licenses. For pricing, see our pricing page. Click the "School or Group" tab. The more students you add, the lower the cost per individual license. This Academic Plus account is great for use by homeschool classes, companies looking for a learning solution for their employees, as well as in formal classroom settings. For more information on the additional functionality we offer with these aFew readers

• Why do I have to log into the app if I haven't used it for a while?

  This is actually by design. We need to have users log in at least once a month so that we can check whether they are on a paid plan. This is because the app allows offline access as well as online access.  We do it so we can keep track of our users and give them the best service. Thanks for your patience!Few readers

• Account types

  On FluentU, there are three account types: Regular, Teacher, and Student. A Regular Account is for individual users who are using FluentU on their own. A Teacher Account is for teachers who are using FluentU to teach their class. Each teacher account can create and manage student accounts. A teacher account has in-depth tracking and assessment tools that can be used with the student accounts. A Student Account is for students who are using FluentU with a teacher. Student accounts arFew readers

• How do I log out?

  To log out of your account on the website, just click "More" on the left side of the screen and click "Logout".Few readers

• I forgot my password

  You can reset your password using our "Forgot Password" link.Few readers

• How do I change my email address, username or profile pic?

  All you have to do is: Click on "More" and then "Settings" on the left side panel. This will bring you to "General Settings", where you can change your email address, username and profile pic.  As shown here:Few readers

• How do I make the upgrade window go away?

  If the blue upgrade box appears, it's because you're trying to use premium content. It's not possible to hide the upgrade window for premium content.  To gain access to this content, just upgrade to a paid plan via Settings SubscriptionFew readers

• Is there a monthly teacher account?

  Our individual memberships can be done one month at a time, but our group memberships require an annual purchase.  You can see the pricing for group memberships here by clicking on "School/Group": http://www.fluentu.com/pricing/Few readers

• Is there a student discount?

  Right now we don't offer a student discount. But we'll consider this in any future special offers we decide to provide.Few readers

• I'm trying to sign up, but it keeps telling me I already have an account?

  If you've tried different email addresses but are still having trouble signing up, it could be that you're signing up with a username that's already taken.  Please try some variations; you should be able to sign up without a problem.Few readers