• How do I cancel or downgrade my account to Free?

  Note that there's a different way of cancelling a paid subscription depending on where you're subscribed (website, Google Play, or App Store). If you subscribed on the website, you can cancel on the website on your computer. First, go to your account settings by clicking "More" in the left Panel and then click on "Settings". Then, go to "Subscription" and click/tap on "Downgrade to Free". Please see the screenshot below for reference: (https://storage.crisp.chat/users/helpdesk/webPopular

• How do I delete/deactivate my account?

  To permanently delete your account, go to your account settings. You'll find them by clicking on "More" "Settings" in the left panel. And then click on "deactivate account." This will immediately delete your account from our system. This is permanent and irreversible.  To cancel your subscription without deleting your account, please follow these steps.Popular

• Can I download videos to watch offline?

  It's not possible to download the videos themselves for watching because it violates the YouTube Terms of Service. Our videos are available for streaming only. Nevertheless, on the website, you can download a PDF transcript of each video or audio with translations for study offline. You can also download our audio and flashcards on your mobile devices.Popular

• About FluentU

  What is FluentU? FluentU is a new way to learn a language through authentic video content like music videos, movie trailers, news, and inspiring talks. With engaging and immersive content, we empower users to learn with fun videos exhibiting the diversity and vibrancy of modern cultures. Why learn languages through videos? Videos bring so much more to the table for the language learner of all levels. Videos are fun, engage more senses than dry written materials, and are abundantPopular

• How do I use FluentU?

  The site is flexible to your needs. You can choose which videos to watch and learn from. That is to say, you create your own structure based on your needs. You can hover over words to see their translation. Clicking on them opens up a window with more info.  The Ready for Review and My Vocab sections allow you to review words you've learned.  You will sometimes see a tooltip that gives you helpful tips on using the site.  You also have access to quizzes and personalized flashcards. ISome readers