FluentU

FAQ - General 41

• About FluentU
• How do I use FluentU?
• Account types
• How many videos do you have in your library?
• Can I download videos to watch offline?

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Troubleshooting 4

• Why can’t I see any videos? Does FluentU require VPN in China?
• Reporting a mistake in the captions
• Why do I see progress on videos when I've only just created my account?
• I'm trying to sign up, but it keeps telling me I already have an account?

Japanese 4

• Is there romaji?
• How do I set up the Japanese keyboard on my Windows PC?
• How do I set up the Japanese keyboard on my Mac?
• How do I type Japanese on my Windows PC or Mac?

Chinese 7

• Pronunciation or Pinyin Seems Incorrect
• How Can I See Traditional Characters?
• How Can I See Less Pinyin and More Chinese Characters (Hanzi)
• How do I set up the Chinese keyboard on my Windows PC?
• How do I set up the Chinese keyboard on my Mac?

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Schools 26

• Academic Pricing for Schools
• How do I get started with my Academic Plus Teacher account?
• What does FluentU Academic Plus look like from a Student's point of view?
• What is a Class Code, and how can my students use it to sign up?
• How to Create a Student Account with a Class Code

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Billing 17

• How does the free trial work?
• Paypal as a Payment Option
• FluentU Payment Policy
• Does signing up for one language give you access to multiple languages?
• How do I cancel or downgrade my account to Free?

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Korean 4

• How do I set up the Korean keyboard on my Mac?
• How do I set up the Korean keyboard on my Windows PC?
• How do I type Korean on my computer?
• How do I type Korean on my mobile device?

Russian 3

• How do I set up the Russian keyboard on my Mac?
• How do I set up the Russian keyboard on my Windows PC?
• How do I type Russian/Cyrillic characters on my Mac or Windows PC?

General 12

• About FluentU
• What is the FluentU (SRS) Spaced Repetition Algorithm?
• What’s the difference between “% Learned” and “% Mastered”?
• I'm learning Japanese. Is there romaji?
• How do I switch between languages?

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Billing 2

• FluentU Payment Policy
• Can I study more than one language with one account?

Chinese 2

• How do I set up the Chinese keyboard on my iOS device?
• How do I type Chinese on my iOS device?

Japanese 1

• How do I set up the Japanese keyboard on my iOS device?

Korean 1

• How do I set up the Korean keyboard on my iOS device?

Chinese 2

• How do I set up the Chinese keyboard on my Android device?
• How do I type Chinese on my Android device?

Japanese 3

• Is there romaji?
• How do I type Japanese on my Android device?
• How do I set up the Japanese keyboard on my Android device?

Korean 1

• How do I set up the Korean keyboard on my Android device?