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How do I delete/deactivate my account?
To permanently delete your account, go to your account settings. You'll find them by clicking on the icon at the top right of the page. And then click on "deactivate account." As shown here: This will immediately delete your account from our system. This is permanent and irreversible. To cancel your subscription without deleting your account, please downgrad
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How does the free trial work?
The free trial is available to all new users (that is, if you've never had a FluentU account before). All you have to do is choose the plan you'd like to try and register as you normally would. We do require a payment method to sign up, but rest assured we won't charge you if you cancel at least one day before your trial ends. The subscription will continue unless you unsubscribe before the end of your trial. You can downgrade or deactivate at least one day before a subscription period e
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How do I cancel or downgrade my account to Free?
Note that there's a different way of cancelling a paid subscription depending on where you're subscribed (website, Google Play, or App Store). If you subscribed on the website, you can cancel on the website on your computer. First, go to your account settings: Then, go to "Subscription" and click/tap on "Downgrade to Free": (https://storage.crisp.chat/users/helpdesk/we
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