FAQ - General

Default solution folder, feel free to edit or delete it.

What happens when I change my difficulty level?
When you change your level, it will have a few effects: 1) it will make intermediate level videos appear for you when browsing 2) it will make some easy...
Tue, Aug 11, 2015 at 9:21 PM
How do I type accented letters for Spanish, German, or French?
To type an accented character for Spanish, German, or French, just press and hold the most similar letter. For example, to type ñ, press an...
Sun, Jul 26, 2015 at 3:28 PM
What is the FluentU (SRS) Spaced Repetition Algorithm?
Spaced Repetition Software (SRS) helps you remember things easily by letting you review something just as you're about to forget it. F...
Sun, Jul 26, 2015 at 3:30 PM
Are there copyright issues since you use YouTube videos?
Our use of YouTube videos is not only allowed, but also actively encouraged by the YouTube API monetization guidelines, which can be found here:  ht...
Fri, Aug 14, 2015 at 5:47 PM
Can the speed of videos be controlled?
Video playback speed cannot be controlled (made faster or slower). We might consider adding this feature in the future, but for now we believe that it&#...
Sun, May 6, 2018 at 12:10 PM
How do I make the upgrade window go away?
If the blue upgrade box appears, it's because you're trying to use premium content. It's not possible to hide the upgrade window for prem...
Sun, May 6, 2018 at 12:11 PM
How do I toggle the subtitles?
You can hide one of the languages by clicking on the gear icon in the bottom right.
Mon, Jul 27, 2015 at 1:22 AM
How do I add to Favorites?
You can add to favorites by clicking on a piece of content and then clicking "Add to Favorites." As shown here:
Fri, Sep 18, 2015 at 10:40 AM
How do I add words to Flashcard sets?
You can add new words to your flashcards in a few easy steps. 1. Click on a video 2. Scroll down to the "vocab" tab, as pictured here: ...
Sun, May 6, 2018 at 12:12 PM
Is there a way to reset the vocab list in my account?
Currently it is not possible to reset the vocabulary list for your account. One way to get around this is to simply create a new account. Email us a...
Thu, Oct 4, 2018 at 12:43 PM