FAQ - General

Default solution folder, feel free to edit or delete it.

Why do I have to log into the app if I haven't used it for a while?
This is actually by design. We need to have users log in at least once a month so that we can check whether they are on a paid plan. This is because the app...
Tue, Nov 3, 2015 at 8:13 PM
Why aren't all words in the lesson included in the quiz?
In order to be included in the quiz, the words and captions must satisfy the following conditions: 1) Words are only tested if they are featured ...
Wed, Dec 16, 2020 at 1:31 AM
What do the colors mean on the Progress bars?
The progress bars have three colors: 1) Yellowgreen (Learning stage) : Before you reach 100% learned in the content.  2) Green (Completed stage) : When...
Tue, Dec 27, 2016 at 9:23 PM
How Can I Add New Flashcards to Sets on the iOS App?
You can add flashcards to an existing list or create a new list with specific words by following the steps below: First, touch the word you want to add ...
Thu, Aug 31, 2017 at 3:47 AM
How Can I Remove Flashcards from a list?
You can remove words from a list by following the steps below: First, open the Flashcards page: Choose the list. Select the word or word...
Mon, Aug 7, 2017 at 6:41 PM
How do I Download Flashcards on the iOS App?
You can download your flashcards by using the following steps: First, go to your flashcards page. Touch the blue cloud icon next to the set you wi...
Sun, Aug 27, 2017 at 9:04 PM
When Does My Daily Goal Tally Reset?
Your Daily Goal number resets when it turns midnight in your local time zone.
Sun, Aug 27, 2017 at 8:58 PM
Why is "в" pronounced incorrectly?
Due to technical limitations of the speech generation system, this word is incorrectly pronounced as the letter of the alphabet when on its own; please refe...
Fri, Jun 5, 2020 at 3:41 AM
How do I log out?
To log out of your account on the website, just click the gear icon at the upper right side of the screen, and click "Logout".
Thu, Sep 17, 2020 at 10:03 PM
Guide or Tutorial on using FluentU
Here's a video to show you some of the features of FluentU. It's a bit old, so it does not include some of the new features, but still helpful. Yo...
Wed, Dec 23, 2020 at 3:50 AM