FAQ - General
Default solution folder, feel free to edit or delete it.
You can deactivate your account by going to your settings.
Just click on your profile picture at the top right of the screen, then click "Sett...
Mon, Sep 28, 2015 at 1:45 PM
All our content comes with PDFs that are available for download.
You can access by clicking on the video or audio, and then clicking on this button: ...
Tue, Oct 6, 2015 at 6:04 PM
It is not possible to suspend your account. However, you can downgrade to our Free plan for as long as you need, and your progress will be saved for you.
...
Mon, Oct 26, 2015 at 10:15 PM
This is actually by design. We need to have users log in at least once a month so that we can check whether they are on a paid plan. This is because the app...
Tue, Nov 3, 2015 at 8:13 PM
In order to be included in the Learn Mode quiz, the words and captions tested must satisfy the following conditions:
1) Words are only teste...
Thu, Sep 8, 2016 at 8:10 PM
The progress bars have three colors: 1) Yellowgreen (Learning stage) : Before you reach 100% learned in the content. 2) Green (Completed stage) : When...
Tue, Dec 27, 2016 at 9:23 PM
You can add flashcards to an existing list or create a new list with specific words by following the steps below: First, touch the word you want to add ...
Thu, Aug 31, 2017 at 3:47 AM
You can remove words from a list by following the steps below: First, open the Flashcards page: Choose the list. Select the word or word...
Mon, Aug 7, 2017 at 6:41 PM
You can download your flashcards by using the following steps:
First, go to your flashcards page. Touch the blue cloud icon next to the set you wi...
Sun, Aug 27, 2017 at 9:04 PM
Your Daily Goal number resets when it turns midnight in your local time zone.
Sun, Aug 27, 2017 at 8:58 PM