Billing

How does the free trial work?
The free trial is available to all new users (that is, if you've never had a FluentU account before). All you have to do is choose the plan you'd ...
Wed, Aug 15, 2018 at 2:51 PM
Paypal as a Payment Option
If you'd like to pay with paypal, just sign up by going to our pricing page. You will see a Paypal payment option along with the others...
Fri, Sep 18, 2015 at 9:27 AM
FluentU Payment Policy
Do I have to sign a long-term contract? No, you don't have to sign a long-term contract. You'll be charged monthly or yearly depen...
Tue, Mar 29, 2016 at 1:26 AM
Does signing up for one language give you access to multiple languages?
One subscription gives you access to all languages (so you can learn more than one language at once).  For teacher accounts, signing up for a paid accou...
Fri, Jan 11, 2019 at 7:31 PM
How do I cancel or downgrade my account?
For Regular accounts: How to Downgrade Your Plan First, go to your account settings: Then, go to "Subscription" and click/tap on &q...
Sun, May 6, 2018 at 12:44 PM
What does "limited" features for the free plan mean?
You can access the free plan by downgrading from your paid subscription.  You can use the free plan to save your progress and maintain access to your ac...
Thu, Apr 4, 2019 at 8:49 PM
How do I disable automatic renewal of my subscription?
For Regular accounts:  Regular FluentU subscriptions automatically renew at the end of each billing period. You are notified each time there is a charge to...
Sun, May 6, 2018 at 12:53 PM
How do I upgrade from Basic to Plus?
To upgrade from the Basic plan to the Plus plan, you should: 1) Log in at www.fluentu.com  2) go to your Settings 3) click "Upgrade" or &quo...
Fri, Jan 11, 2019 at 7:01 PM
Do you have a family or group plan?
We do have a group account designed for classroom settings. You must buy a minimum of ten licenses. For pricing, see our pricing page. Click the "...
Fri, Jan 25, 2019 at 8:37 PM
How do I subscribe for only one month?
With our plans, you get billed automatically on a monthly basis. If you only want to subscribe for one month, just upgrade your account to the desired p...
Sun, May 6, 2018 at 12:56 PM