Billing

Do you have a family or group plan?
We do have a group account designed for classroom settings. You must buy a minimum of ten licenses. For pricing, see our pricing page. Click the "...
Fri, Jan 25, 2019 at 8:37 PM
How do I subscribe for only one month?
With our plans, you get billed automatically on a monthly basis. If you only want to subscribe for one month, just upgrade your account to the desired p...
Sun, May 6, 2018 at 12:56 PM
How do I upgrade?
You can upgrade or learn more about the pricing by going to our pricing page.
Thu, Sep 17, 2015 at 2:14 AM
Is there a student discount?
Right now we don't offer a student discount. But we'll consider this in any future special offers we decide to provide. 
Sun, May 6, 2018 at 12:58 PM
Your payment options are not convenient for me. Do you have any other option?
We only accept Visa, Mastercard, and Paypal as payment options at this time.  Sorry for any inconvenience. We will consider adding more payment types in...
Sun, May 6, 2018 at 12:57 PM
How do I change or update my payment method?
You can change or update your payment method by first clicking on settings in the top right of your screen: Then, click on Subscription and 'Edit...
Sun, May 6, 2018 at 1:04 PM
Unable to upgrade due to "problem while processing payment"
If you are trying to upgrade, but getting the message "Problem while processing your payment method",  first please check that your payment detail...
Sun, May 6, 2018 at 1:06 PM
How is the billing cycle determined?
The billing month is counted from the date of subscription.  So, if you subscribed on September 8th, then your next billing date would be October 8th....
Mon, Sep 28, 2015 at 1:38 PM
Why do you need my credit card for Free trial?
When your free trial begins, like many other merchants we perform a $1 pre-authorization. The $1 is not an actual charge, but simply an authorization to mak...
Sun, Feb 10, 2019 at 8:16 PM