General

Why do the video notes tell me I've already learned a percentage of the words?
You are probably in Intermediate level or above.  When you choose an upper level of study, the program assumes you already know all the vocab in the...
Fri, Feb 19, 2016 at 5:14 PM
If I change my language level, does the progress in my previous level get erased?
No progress ever gets erased.  When you go up a level, some new words get assumed as already known in the upper level, so your progress level changes.  Bu...
Fri, Feb 19, 2016 at 5:19 PM
Can I import my own vocab lists?
If you are on our Plus plan, you can import your own vocab.  To import your own vocab go to My Content > Flashcards > New Flashcard Set Once y...
Sun, Jan 22, 2017 at 6:42 PM
Can I download the videos to study offline?
On the Plus plan, you can download the following using the app:  - the audios for watching and learning  - the video's Quiz mode  - a PDF of the ...
Wed, Dec 28, 2016 at 10:23 PM