• Are there copyright issues since you use YouTube videos?

  Our use of YouTube videos is not only allowed, but also actively encouraged by the YouTube API monetization guidelines, which can be found here:  https://developers.google.com/youtube/creatingmonetizableapplications The following is an excerpt: “Remember, the best way to make money using the YouTube APIs is to use your imagination. To be more specific, you should use your imagination to think of a new way to let people interact with videos and then build an actual (not iFew readers

• My Student is Having Trouble Logging In

  If your student can't log in, then you can reset their password by: Going to your Class section clicking on "Edit" for that student filling in the "change password" section. As shown here:Few readers

• How do I turn off the sound effects?

  To turn off the sound effects, please follow the steps below: Go to Settings at the top right, then scroll down to "Sound Effects". Choose "Off." Be sure to click "Save Changes". All sound effects are now turned off.Few readers

• Pronunciation or Pinyin Seems Incorrect

  At FluentU, we strive to offer the widest – and best – array of Chinese-language content we can. This means we include quality videos from all over the Chinese-speaking world. As a result however, there may be some slight variation in accent, and sometimes even tones, from speakers in videos depending on where the video is from. For pinyin, transcription, and learning purposes, however, we adhere to Standard Mandarin as it’s described in Mainland China. So, if you notice a slight differFew readers