• Troubleshooting the Netflix Chrome Extension for FluentU

  If the Netflix Chrome Extension for FluentU isn't working as expected, try the following troubleshooting steps to resolve common issues. Please take note that you need an active Netflix and FluentU subscription. The Netflix extension will not work on iPad. Steps to Troubleshoot 1. Reload the Netflix Page Refreshing the Netflix page can often resolve synchronization and loading issues. How to Reload: Click the refresh button in your browser. Alternatively, press CtrlSome readers

• How do I type Japanese on my Windows PC or Mac?

  How to type kana/kanji/romaji on Windows/Mac OS and rules on typing certain letters Whether your intention is to input romaji, kana, or kanji, you will have to type phonetically using the QWERTY keyboard on your Mac or Windows computer. This means that you have to learn what combinations of letters on your keyboard correspond to which syllables in Japanese writing. To toggle between romaji and kana input, you simply hit the Windows Button + Space on Windows or Ctrl + Space on Mac.  RoFew readers

• How do I type Korean on my computer?

  Romaja are input method that you can use to type Korean by using the English letter that corresponds to the pronunciation of each letter in Korean. For example, the M key corresponds to “ㅁ” in Hangeul. HNC Romaja Below are some tips for the HNC Romaja keyboard setting: In order to write ㄸ, ㅆ, ㅃ, ㄲ, ㅉ, you can either 1) write ㄷ, ㅅ, ㅂ, ㄱ, ㅈ twice or  preFew readers

• Why can’t I see any videos? Does FluentU require VPN in China?

  First, please check that you have Flash installed on your device (https://get.adobe.com/flashplayer/). Also, sometimes the videos will not work for certain web browser configurations (some plugins or extensions are incompatible). Trying with another web browser (Safari, Internet Explorer, Firefox, Chrome) usually works. Also, FluentU relies on YouTube videos for content. So if you are in a place like mainland China where YouTube is blocked, then you will not be able to watch theFew readers

• I forgot my password

  You can reset your password using our "Forgot Password" link.Few readers

• Pronunciation or Pinyin Seems Incorrect

  At FluentU, we strive to offer the widest – and best – array of Chinese-language content we can. This means we include quality videos from all over the Chinese-speaking world. As a result however, there may be some slight variation in accent, and sometimes even tones, from speakers in videos depending on where the video is from. For pinyin, transcription, and learning purposes, however, we adhere to Standard Mandarin as it’s described in Mainland China. So, if you notice a slight differFew readers

• How do I turn off the sound effects?

  To turn off the sound effects, please follow the steps below: Go to Settings at the top right, then scroll down to "Sound Effects". Choose "Off." Be sure to click "Save Changes". All sound effects are now turned off.Few readers

• I'm trying to sign up, but it keeps telling me I already have an account?

  If you've tried different email addresses but are still having trouble signing up, it could be that you're signing up with a username that's already taken.  Please try some variations; you should be able to sign up without a problem.Few readers