Reporting a mistake in the captions

We try to be perfect in all our translations, but sometimes you may find a mistake in our content.

If you’re pretty sure that we’re wrong, please tell us the details of the mistake. When you send your mistake report, please also be as specific as possible with the context (eg. which video) so that we can quickly find the problem.

You can email us at or click the "Need Help?" button on the right side of the screen, then click the camera icon at the bottom. This will automatically take a screenshot, which helps us solve issues like this. 

On the app:

Shake your device (this activates the feedback feature), then use the first button "Report a bug"(, it automatically includes a screenshot which is very helpful to understand the problem.

Updated on: 18/03/2024

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